©2018
By Phil Lance  POOL & SPA NEWS  *  June 6, 1983 In  1979, when  Dig-M-Pool Installers, Levittown, Pa., was founded, it installed 28 above- ground pools.  In 1982 it installed 562 pools.  And both Tucker and Marie Rooney, who run the business, expect to install greater number in 1983.    "We are  now  offering  our  services  to retailers in South   eastern Pennsylvania,  New Jersey and Delaware for a radius of about 100 miles, ". Tucker says, explaining why this business growth  is expected. The Rooney’s don't  mind extending the area of their services because  they  feel that  this gives  them  an  opportunity  to  gain  a foothold in other areas. They install above-ground pools and are involved in service and repairs  as well as the  opening and closing of above-ground pools. . Currently,  Dig-M-Pool does  above­ ground   pool  installation  work   for  26 dealers and,  the  Rooney’s say, they have never lost a single dealer since the business was founded.  Each year, they have been adding others.   ''We advertised the first year because we were addressing  ourselves  to  the  home owners who had purchased  above-ground pools and had to have them installed, "says Marie. "But  then, we explained  the services that  we had to  offer to retailers  of pools and we found them to be quite receptive of our presentation. . "For  the ·most  part," she  continues, ''pool retailers already had installation sources. Bur after they heard what we had to offer, they decided  to give us a try. "And  today,  we  are  the  sole  above­ ground   pool  installers  for  a  number  of these retailers. And the reason that we are is because we provide what we promise and back  up every job  that we do in order to make sure that the pool buyer is absolutely satisfied with his or her installation.  "Dig-M-Pool works with the retailer or with the pool buyer. "Many pool retailers want to build their reputation as being a complete  one-stop center for everything where it concerns the sale of a pool and they like to include the necessary installation work with the sale.” observes Tucker. “And other retailers may simply make a list of installers available to their customers and the  latter can make their own selection. "But   in either  Instance, the· consumer must be completely satisfied.   This is just as important to the  retailer as it is to us. "A retailer wants  to  make  a sale  and have a completely satisfied customer. They don't want to be called upon later because of  a  faulty  installation.  And  since this hasn't happened to any of the retailers who refer  their  installation  service  to · us,  we have been able to gain new customers  all the time. " While   Dig M-Pool  is  competitively . priced for their services, they aren't always the lowest. "After. all, for the type of service that we render, we deserve .a little more economic  consideration,"  notes  Marie, who is busy with the administrative duties of the business. "We  feel  that  we have more to offer," she says. "We guarantee a satisfactory installation   to  the  customer   and  we are available  to them for service seven days a week, every week of the year. "Furthermore,we tell the customer to save time by calling us direct if they need follow up service.  And when we do get such a call, we make an appointment and keep it!" Marie maintains a complete data file on her customers.  This contains a list of all the pools they sell and the prices.  And when she receives an order to install a pool, she notes the salesperson's name. "The pricing information enables us to maintain uniformity.  The retailer will quote the same price to the consumer as we would if the consumer called us direct.  This eliminates the possibility of any kind of conflict and enhances our value to the retailer as well as to the pool buyer." She also obtains information from  the pool buyer that enables her to schedule the installation at the convenience of the customer.  And she always promised one day installation  even if work is necessary into the late evening hours in order to complete it. The Rooney's are very conscientious about the appearance of their personnel and their relationship with the customer.  Personnel is properly attired, must be courteous while on the job and conscientious about how the grounds look upon completion of the installation.  And before they leave a job, the customers is given a detailed explanation on how to maintain the pool.  Marie points out.  "Also, the pool area has been completely policed so that the customer can feel proud in having had us do their installation job." During the last two years, Dig-M-Pool has made an additional service available as insurance agents. For a fee of $25.00, Dig-M-Pool will inspect and prepare a list of needed services and materials for any pool that has suffered damage because of storm, vandalism or other reasons. "We decided to offer this service because we learned that many insurance agents had a problem in determining how to handle a pool claim," Marie explains. And for our nominal charge, they receive an estimate of the needed services and supplies.  And while the insurance company is free to call any other source, they usually like to have us perform the necessary services for them." The Rooney's have a slogan" "U-Buy-M, We-Dig-M.  This slogan has helped to give greater identity to the business and that is how the name, Dig-M-Pool Installers, was evolved. POOL & SPA NEWS   June 6,1983
1985 When DigM Started
A blast from the past! Tucker and Stephen are both still working everyday building above ground swimming pools.
WHY USE US? With 40 years experiences in installing thousands of pools, we can give you the best possible advice.  CLICK HERE THE STORY OF DIGM Not just a pool company but a love story! Hear about Tucker and Marie’s journey together.  CLICK HERE NEWS ARTICLE Pool & Spa News An article wirten about our comapny in 1983. Why you can trust us!  CLICK HERE FUN FACTS Historical facts, records and firsts. Enjoy these little know facts about pools and swimming!  CLICK HERE
DigMPools.com
©2018
By Phil Lance  POOL & SPA NEWS  *  June 6, 1983 In  1979, when  Dig-M-Pool Installers, Levittown, Pa., was founded, it installed 28 above-ground pools.  In 1982 it installed 562 pools.  And both Tucker and Marie Rooney, who run the business, expect to install greater number in 1983.    "We are  now  offering  our  services  to retailers in South   eastern Pennsylvania,  New Jersey and Delaware for a radius of about 100 miles, ". Tucker says, explaining why this business growth  is expected. The Rooney’s don't  mind extending the area of their services because  they  feel that  this gives  them  an  opportunity  to  gain  a foothold in other areas. They install above-ground pools and are involved in service and repairs  as well as the  opening and closing of above-ground pools. . Currently,  Dig-M-Pool does  above­ ground   pool  installation  work   for  26 dealers and,  the  Rooney’s say, they have never lost a single dealer since the business was founded.  Each year, they have been adding others.   ''We advertised the first year because we were addressing  ourselves  to  the  home owners who had purchased  above-ground pools and had to have them installed, "says Marie. "But  then, we explained  the services that  we had to  offer to retailers  of pools and we found them to be quite receptive of our presentation. . "For  the ·most  part," she  continues, ''pool retailers already had installation sources. Bur after they heard what we had to offer, they decided  to give us a try. "And  today,  we  are  the  sole  above­ ground   pool  installers  for  a  number  of these retailers. And the reason that we are is because we provide what we promise and back  up every job  that we do in order to make sure that the pool buyer is absolutely satisfied with his or her installation.  "Dig-M-Pool works with the retailer or with the pool buyer. "Many pool retailers want to build their reputation as being a complete  one-stop center for everything where it concerns the sale of a pool and they like to include the necessary installation work with the sale.” observes Tucker. “And other retailers may simply make a list of installers available to their customers and the  latter can make their own selection. "But   in either  Instance, the· consumer must be completely satisfied.   This is just as important to the  retailer as it is to us. "A retailer wants  to  make  a sale  and have a completely satisfied customer. They don't want to be called upon later because of  a  faulty  installation.  And  since this hasn't happened to any of the retailers who refer  their  installation  service  to · us,  we have been able to gain new customers  all the time. " While   Dig M-Pool  is  competitively . priced for their services, they aren't always the lowest. "After. all, for the type of service that we render, we deserve .a little more economic  consideration,"  notes  Marie, who is busy with the administrative duties of the business. "We  feel  that  we have more to offer," she says. "We guarantee a satisfactory installation   to  the  customer   and  we are available  to them for service seven days a week, every week of the year. "Furthermore,we tell the customer to save time by calling us direct if they need follow up service.  And when we do get such a call, we make an appointment and keep it!" Marie maintains a complete data file on her customers.  This contains a list of all the pools they sell and the prices.  And when she receives an order to install a pool, she notes the salesperson's name. "The pricing information enables us to maintain uniformity.  The retailer will quote the same price to the consumer as we would if the consumer called us direct.  This eliminates the possibility of any kind of conflict and enhances our value to the retailer as well as to the pool buyer." She also obtains information from  the pool buyer that enables her to schedule the installation at the convenience of the customer.  And she always promised one day installation  even if work is necessary into the late evening hours in order to complete it. The Rooney's are very conscientious about the appearance of their personnel and their relationship with the customer.  Personnel is properly attired, must be courteous while on the job and conscientious about how the grounds look upon completion of the installation.  And before they leave a job, the customers is given a detailed explanation on how to maintain the pool.  Marie points out.  "Also, the pool area has been completely policed so that the customer can feel proud in having had us do their installation job." During the last two years, Dig-M-Pool has made an additional service available as insurance agents. For a fee of $25.00, Dig-M-Pool will inspect and prepare a list of needed services and materials for any pool that has suffered damage because of storm, vandalism or other reasons. "We decided to offer this service because we learned that many insurance agents had a problem in determining how to handle a pool claim," Marie explains. And for our nominal charge, they receive an estimate of the needed services and supplies.  And while the insurance company is free to call any other source, they usually like to have us perform the necessary services for them." The Rooney's have a slogan" "U-Buy-M, We-Dig-M.  This slogan has helped to give greater identity to the business and that is how the name, Dig-M-Pool Installers, was evolved. POOL & SPA NEWS   June 6,1983
WHY USE US? With 40 years experiences in installing thousands of pools, we can give you the best possible advice.  CLICK HERE THE STORY OF DIGM Not just a pool company but a love story! Hear about Tucker and Marie’s journey together.  CLICK HERE NEWS ARTICLE Pool & Spa News An article wirten about our comapny in 1983. Why you can trust us!  CLICK HERE FUN FACTS Historical facts, records and firsts. Enjoy these little know facts about pools and swimming!  CLICK HERE
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